Privacy Policy

Last updated: November 9, 2025

Introduction

FoodShare ("we", "our", or "us") values your privacy. This Privacy Policy describes how we collect, use and protect your information when you use our website, mobile applications and services (collectively, the "Service"). By using the Service, you consent to the practices described in this policy.

Information We Collect

We collect two types of information:

• Information you provide. When you create an account or post a donation, you supply personal data such as your email address and password. Donation listings may include optional details such as a pickup location, quantity and times. These details are stored so that other users can find and claim your donations. We do not collect payment information because FoodShare is a free community platform.
• Usage data. We automatically record basic technical information about your use of the Service, such as your IP address, browser type and the pages you visit. We use this data to analyse how FoodShare is used and to improve the Service.

How We Use Your Information

We use the information we collect to:

• Provide, operate and maintain FoodShare, including enabling users to register, post donations and claim donations;
• Authenticate your account and secure your session;
• Send you notifications about your donations or account (for example, confirmation when someone claims your donation);
• Analyse usage trends to improve the Service and develop new features;
• Comply with our legal obligations.

Sharing of Information

We do not sell your personal information. We may share limited data with service providers who support the operation of FoodShare (such as hosting providers or email delivery services). These providers are required to protect your information and may only use it to provide their services to us. We may also disclose information if required by law or to protect our rights.

Data Retention

We retain your account information for as long as you maintain your FoodShare account. Donation listings and associated details remain available until the donation expires or is deleted. You may delete your account at any time, which will remove your personal data from our systems.

Security

We take reasonable steps to protect the information you provide from unauthorized access, alteration or destruction. However, no method of transmission or storage is completely secure. We cannot guarantee the absolute security of your data.

Your Choices

You may access or delete your account information by logging into your account. If you have questions about your data or need assistance, please contact us via the contact form.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or the law. When we make changes, we will update the "Last updated" date above. Your continued use of the Service after we post a revised policy means you accept the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us via the contact form on our website.